FACTS

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

• social security number and account information
• account balances and payment history
• transaction history and account transactions

When you are no longer our customer, we continue to share your information as described in this notice.

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Dominion Bank chooses to share; and whether you can limit this sharing.

For our everyday business purposes-

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

For our marketing purposes-

to offer our products and services to you

For joint marketing with other financial companies

For our affiliates' everyday business purposes-

information about your transactions and experiences

For our affiliates' everyday business purposes-

information about your creditworthiness

For our affiliates to market to you

For nonaffiliates to market to you

Questions?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.

These measures include computer safeguards and secured files and buildings.

We collect your personal information, for example, when you

• open an account or apply for a loan
• use your credit or debit card
• make deposits or withdrawals

We also collect your personal information from others, such as credit bureaus,
affiliates, or other companies.

Federal law gives you the right to limit only

• Sharing for affiliates' everyday business purposes - information about
your creditworthiness
• Affiliates from using your information to market to you
• Sharing for nonaffiliates to market to you

Companies related by common ownership or control. They can be financial and non-financial companies.

• Dominion Bank does not share with our affiliates.

Companies not related by common ownership or control. They can be financial and non-financial companies.

• Dominion Bank does not share with nonaffiliates so they can market to you.

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

• Dominion Bank doesn't jointly market.

Consumer Complaint Notice

Dominion Bank is chartered under the laws of the state of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Dominion Bank should contact the Texas Department of Banking through one of the means indicated below:

In Person or US Mail:

Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, TX 78705-4294

Telephone: 877-276-5554 (toll free)
Fax: 512-475-1313
Email: consumer.complaints@dob.texas.gov
Website: http://www.dob.texas.gov